I’m putting together a shopping list of design thinking books and resources (such as method card decks) for my organisation to populate a project design/thinking room I’m helping fit out and I’m looking for your recommendations. Design thinking, service design, Government 2.0, communications, strategy etc.
I put out a poll a week ago and received the following suggestions:
Thoughtless Acts – Jane Fulton
Sketching User Experiences – Bill Buxton
Change by Design – Tim Brown
Design Thinking – DMI
Designing Interactions – Bill Moggridge
Everyday Engineering – Andrew Burroughs
Glimmer – Warren Berger
Basics Design: Design Thinking – Gavin Ambrose
The Designful Company – Marty Neumeier
Wired to Care – Dev Patnaik
ThinkPak – Michael Michalko
Thinkertoys – Michael Michalko
Open Government – O’Reilly
Groundswell – Charlene Li & Joshua Bernoff
We-think – Charles Leadbeater
The Living Company – Arie P. De Geus
In the Bubble – John Thackara
The Journey to the Interface – Sophia Parker
Age of Conversation 3 – Drew McLellan
The New Rules of Marketing and PR – David Meerman Scott
Do you have any other recommendations?
I’m consolidating all new suggestions that come in into this list.
// purecaffeine.com: user experience design, social experience design, social media, Gov 2.0, design thinking and service design blog by designer Nathanael Boehm, Canberra, Australia. Licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia License.


{ 8 comments… read them below or add one }
Hi Nathanael, you’ll find some overlap with your current list over at servicedesignbooks.org along with a few other titles in that vein.
I am really enjoying:
The Designful Company by Marty Neumeier
Tough call. There are really a lot of books that have appeared over the years that deal with design thinking to one degree or another. I confess that far more than one would like are full of block diagrams and academic theories about the topic – yet never give any evidence that even a small critical mass of designers follow the technique identified. If topics such as “the importance of multiples”, sketching, critique, “collecting reference material”, “persistent/peripheral shared display of sketches and references”, etc. are not part of the discussion, then I would approach the book with a certain amount of scepticism. Although, I confess that this reflects my own biased view. But upon what is that bias based? Partially my own direct experience as both practitioner and teacher. Partilly having spent 8 1/2 years (when at Alias|Wavefront) having many of the world’s top designers and design firms explain their process to me, and partially from reading everything that I could find on the topic. So, since you asked for books, here, for example, is a list of the books that are in my personal design library.
http://billbuxton.com/bill_buxton_design_library.html
Yes, I have them all – to the chagrin of my long-suffering wife!
THX
Unfortunately Book Depository was sold out of your book so I couldn’t get another copy for the office library :(
Thanks for the wonderful compilation ! :)
I would add “Flow” by Mihaly Csikszentmihalyi to the list and also “The Design Way” by Harold Nelson and Erik Stolterman.
Thanks for all your suggestions, and Bill … wow what a collection!
Ok the final list of books I ordered – this includes requests outside our strategic communication, designing thinking and social media teams from the rest of the marketing and communications area:
Age of Conversation 3
http://www.bookdepository.co.uk/book/9780982473979/Age-of-Conversation-3
Basics Design: Design Thinking
http://www.bookdepository.co.uk/book/9782940411177/Basics-Design-Design-Thinking
Change by Design
http://www.bookdepository.co.uk/book/9780061766084/Change-by-Design
Critical Marketing
http://www.bookdepository.co.uk/book/9780470511985/Critical-Marketing
Design Thinking
http://www.bookdepository.co.uk/book/9781581156683/Design-Thinking
Designing Interactions
http://www.bookdepository.co.uk/book/9780262134743/Designing-Interactions
Eats, Shoots and Leaves
http://www.bookdepository.co.uk/book/9780007329069/Eats-Shoots-and-Leaves
Engage
http://www.bookdepository.co.uk/book/9780470571095/Engage
Evaluating Public Relations
http://www.bookdepository.co.uk/book/9780749449797/Evaluating-Public-Relations
Everyday Engineering
http://www.bookdepository.co.uk/book/9780811860543/Everyday-Engineering
Facebook Marketing
http://www.bookdepository.co.uk/book/9780789738028/Facebook-Marketing
Flow
http://www.bookdepository.co.uk/book/9780061339202/Flow
Glimmer
http://www.bookdepository.co.uk/book/9781847940032/Glimmer
Graphis Advertising 2009 Intl
http://www.bookdepository.co.uk/book/9781932026528/Graphis-Advertising-2009-Intl
Graphis Design Annual 2009 Intl
http://www.bookdepository.co.uk/book/9781932026139/Graphis-Design-Annual-2009-Intl-2009
Great Answers to Tough Marketing Questions
http://www.bookdepository.co.uk/book/9780749440220/Great-Answers-to-Tough-Marketing-Questions
Guerilla Marketing
http://www.bookdepository.co.uk/book/9780618785919/Guerilla-Marketing
In the Bubble
http://www.bookdepository.co.uk/book/9780262701150/In-the-Bubble
Internet Marketing
http://www.bookdepository.co.uk/book/9780618519996/Internet-Marketing
It’s Not Just PR
http://www.bookdepository.co.uk/book/9781405144063/Its-Not-Just-PR
Leading Change
http://www.bookdepository.co.uk/book/9780875847474/Leading-Change
Marketing in the Groundswell
http://www.bookdepository.co.uk/book/9781422129807/Marketing-in-the-Groundswell
Open Government
http://www.bookdepository.co.uk/book/9780596804350/Open-Government
Our Iceberg is Melting
http://www.bookdepository.co.uk/book/9780230014206/Our-Iceberg-is-Melting
Public Relations Disasters
http://www.bookdepository.co.uk/book/9780749445720/Public-Relations-Disasters
Research Skills for Policy and Development
http://www.bookdepository.co.uk/book/9781412945646/Research-Skills-for-Policy-and-Development
Successful Event Management
http://www.bookdepository.co.uk/book/9781844800766/Successful-Event-Management
The Designful Company
http://www.bookdepository.co.uk/book/9780321580061/The-Designful-Company
The Journey to the Interface
http://www.bookdepository.co.uk/book/9781841801643/The-Journey-to-the-Interface
The Living Company
http://www.bookdepository.co.uk/book/9781578518203/The-Living-Company
The New Rules of Marketing and PR
http://www.bookdepository.co.uk/book/9780470547816/The-New-Rules-of-Marketing-and-PR
Thinkertoys
http://www.bookdepository.co.uk/book/9781580087735/Thinkertoys
Thinkpak
http://www.bookdepository.co.uk/book/9781580087728/Thinkpak
Thoughtless Acts?
http://www.bookdepository.co.uk/book/9780811847759/Thoughtless-Acts
Unfolding the Napkin
http://www.bookdepository.co.uk/book/9781591843191/Unfolding-the-Napkin
We-think
http://www.bookdepository.co.uk/book/9781861978370/We-think
Wired to Care
http://www.bookdepository.co.uk/book/9780137142347/Wired-to-Care
A Pattern Language, by Christopher Alexander
http://en.wikipedia.org/wiki/A_Pattern_Language
It’s about the built environment rather than online but still relevant and a very good read.