From Jason Little’s book Lean Change Management:
The introduction of Agile amplifies the complexity of interconnected organisations. When IT adopts a radically different way for implementing projects and focuses on earlier delivery and cross-functional teams, the business must change their strategy and structure to match. When that doesn’t happen, friction between IT and the business is amplified.
That friction leads to more separation between IT and the business and ultimately leads to the organisation sliding back into the old way of doing things.
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