From Work Rules! by Laszlo Bock
Relying on data – indeed, expecting every conversation to be rooted in data – upends the traditional role of managers. It transforms them from being providers of intuition to facilitators in a search for truth, with the most useful facts being brought to bear on each decision.
In a sense, every meeting becomes a Hegelian dialectic, with presenters providing a thesis and the folks in the room providing an antithesis, spurning opinion, questioning facts, and testing which decision is correct.
The result is synthesis, a closer approximation of truth than if we had relied on mere pronouncements. One of the core principles of Google has always been “Don’t politick. Use data.”
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