Latest blog post:

Building a design library

I need your help putting together a design thinking shopping list.

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Ethnography in UX on UXmatters

An article I wrote about ethnography and its application to social experience design.

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UX bookclub Canberra, June 2010

Review of the Canberra UX community’s June bookclub meeting.

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Why I quit Facebook

My explanation for closing down my Facebook account.

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What co-design isn’t

In an attempt to clear up the confusion around participatory and collaborative design I provide a clear definition of how not to work with consumers and citizens.

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Vertical and horizontal experiences

The benefits of self-contained user experiences versus shared, common platforms across the web.

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What is social media: The diagram

There is no “it” in social media and no corporation. Only real people sharing information, ideas, stories and experiences.

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Why I like books

I know my collection of books weighs over a 100kg and it takes forever to find a specific passage, but I’ll take that over e-books any day.

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Experience design for collaboration

Intentionally including mistakes and seams in your work and documentation you share with your colleagues to enhance the collaborative experience.

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